General
Find answers to frequently asked questions
How do I make a return?
Returns must be initiated within [x days] of receiving your order. Items must be unused and in the original packaging. Reach out to our customer support team at [email or phone #] to initiate the return process with your order number and details abou
How do I contact Ask Echo Support?
The fastest way to reach us is either by email or chat. We work Monday through Friday 8-4:30 PST and look forward to hearing from you!. Email: [email protected]. Contact Form: Click here!
When are you expecting a restock?
To stay updated on product availability and restocking information, we recommend visiting our website regularly or signing up for our newsletter, as we often announce restocks and new arrivals through these channels. For specific product restocks, we
Do You Offer a Military/First Responder Discount?
We’re proud to offer a special discount to military personnel and first responders. To claim your discount, email us at [email protected] with your verification ID or paperwork and your desired order. Our team will promptly assist you in applyi
How do I sign up for email and SMS notifications?
Join the ASK ECHO VIP Club!Get first access to new product launches and exclusive deals! Sign up for our VIP Email List to become a member!If you do not receive the code in your email inbox right away, please be sure to check your spam or promotions