Once your return has been received and processed, you will be notified via email when the refund has been issued. Please allow [X days] business days for the refund to reflect in your account.

<p>Once your return has been received and processed, you will be notified via email when the refund has been issued.</p><p>Please allow <strong>[X days]&#xA0;</strong>business days for the refund to reflect in your account.</p>

When will I get my refund?

Orders can be canceled within [X hours]. Please email our team with your cancellation request as soon as possible. You will receive confirmation of your cancellation if we’re able to make it happen. After this period, we may not be able to cancel you

<p>Orders can be canceled within <strong>[X hours]</strong>.</p><p>Please email our team with your cancellation request as soon as possible.</p><p>You will receive confirmation of your cancellation if we&#x2019;re able to make it happen.</p><p>After this period, we may not be able to cancel your order as it might already be in processing or shipment.</p><p>If you have already received an order confirmation email, it may be impossible to cancel your order. However, you can always request a return or exchange once your order arrives.</p>

What is your cancellation policy?

Our product return and exchange policy is as follows:. Return Policy:. If you are unsatisfied with our product, you may request a return within 30 days of purchase. The returned item must be in its original condition, unused or damaged, and must incl

<p id="isPasted">Our product return and exchange policy is as follows:</p><p><strong>Return Policy:</strong></p><p>If you are unsatisfied with our product, you may request a return within 30 days of purchase.</p><p>The returned item must be in its original condition, unused or damaged, and must include all original accessories and packaging materials.</p><p>The returned item must be accompanied by the receipt provided at the time of purchase.</p><p>There is a flat $29.9 return label fee for all golf bags.&#xA0;Buyer may use their own return label.</p><p>&#xA0;</p><p><strong>Exchange Policy:</strong></p><p>If you receive a product with quality issues or damage, you may request an exchange within 30 days of purchase.</p><p>The exchanged item must be in its original condition, unused or damaged, and must include all original accessories and packaging materials.</p><p>The exchanged item must be accompanied by the receipt provided at the time of purchase.</p><p>Please note that the following situations are not eligible for the return or exchange policy:</p><p>Customized or personalized products, unless there are quality issues.</p><p>If you need to return or exchange a product, please contact our customer service team at&#xA0;<a href="https://askechogolf.com/policies/mail%20to:%20support@askechogolf.com" style=" text-decoration: inherit;">support@askechogolf.com</a>., who will provide you with further guidance and assistance.Items sent back to us without first requesting a return will not be accepted.&#xA0;</p>

Return and Exchange Policy

<main id="isPasted"><div data-block="true" data-editor="9ig6i" data-offset-key="5r895-0-0"><div data-offset-key="5r895-0-0"><span data-offset-key="5r895-0-0"><span data-text="true"><strong>To initiate the return or exchange process, please follow the steps below:</strong></span></span></div></div><ol><li><div data-offset-key="99sjk-0-0"><span data-offset-key="99sjk-0-0"><span data-text="true">Visit our returns portal:&#xA0;</span></span><a href="https://returns.vesselgolf.com/#/" rel="noopener noreferrer" style=" text-decoration: none;" target="_blank"><span data-offset-key="99sjk-1-0"><span data-text="true">Vessel Returns &amp; Exchanges</span></span></a></div></li><li><div data-offset-key="8n6b7-0-0"><span data-offset-key="8n6b7-0-0"><span data-text="true">Enter your order information: Fill in the required fields with your order number and email or phone number.&#xA0;</span></span></div></li><li><div data-offset-key="45bio-0-0"><span data-offset-key="45bio-0-0"><span data-text="true">Select the item and reason: Choose the item you wish to return or exchange and indicate the reason for your return/exchange from the available options.</span></span></div></li><li><div data-offset-key="7rebh-0-0"><span data-offset-key="7rebh-0-0"><span data-text="true">Choose return or exchange: Indicate whether you would like to return the item for a refund or exchange it for the same item or&#xA0;a new item</span></span></div></li><li><div data-offset-key="aic57-0-0"><span data-offset-key="aic57-0-0"><span data-text="true">Generate a return label: Once you&apos;ve completed the necessary information, the portal will generate a return label for you if you choose to. Print the label and securely attach it to the package.</span></span></div></li><li><div data-offset-key="52a2p-0-0"><span data-offset-key="52a2p-0-0"><span data-text="true">Ship the item back to us: Send the package containing the item to the provided return address using a shipping method of your choice.</span></span></div></li></ol><div data-block="true" data-editor="9ig6i" data-offset-key="a66go-0-0"><div data-offset-key="a66go-0-0"><span data-offset-key="a66go-0-0"><span data-text="true">Once we receive the returned item, our team will promptly process your refund or exchange according to our return/exchange policy. Please note that it may take a few business days to process the return and for the refund/exchange to be reflected in your account.</span></span></div></div></main><p><br></p>

How do I request a return or exchange?

If you haven't received your refund within the specified time frame, please check with your bank or card issuer, as they might hold the funds temporarily. If they confirm that no refund has been received and it has been more than 5 business days, ple

<p>If you haven&apos;t received your refund within the specified time frame, please check with your bank or card issuer, as they might hold the funds temporarily. If they confirm that no refund has been received and it has been more than 5 business days, please contact us at support<a id="isPasted" rel="noopener" style=" text-decoration: none;">@askechogolf.com</a> with your order number. We will investigate further and are committed to resolving your refund issue promptly!&#xA0;</p>

What should I do if I haven't received my refund yet?

Can’t find what you’re looking for? Feel free to reach out to us at support@askechogolf.com

Please note that we’re currently experiencing some delays, but we’ll get back to you as soon as possible. Thanks for your patience!

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